gurantee-image
Call Us (0)7098212584, +12024661622
(0)8152260060, (0)8132707227

 

FAQs

  • How do I process my order?
    • You complete our order process form with your details and the information from the websites you would like to purchase items from.
    • Once we receive your email, we would confirm the items on the seller's website and then give you the total cost of having the order shipped to our office in Nigeria.
    • You pay
    • We ship
    • You collect at our office in Nigeria or we can deliver to you for a minimal fee.
  • Where can I buy products?
    • You can shop from any online website that you believe is safe and secure. We have provided some online stores for you.
  • What forms of shipment are available?
    • We ship using international known carriers (example DHL, UPS or FedEx etc). The prices of these options may vary, but the items usually get to their destinations between 3- 10days.
    • We ship via Air freight. It takes between 7 to 14days from when item gets shipped.
    • We ship via shipping vessels. This option usually takes close to 8 weeks. (This is least expensive shipping option)
    • We also personally fly your goods down should you decide to pay for the airfare and other necessary expenses.
  • How many days does it take for me to get my items once shipped?
    • Once we receive your order form, the order is processed immediately but all transactions depend on payments made and form of shipping selected.
  • What is Order To Nigeria responsible for?
    • Order To Nigeria is responsible for acquiring your items stated on the order form, shipping through a reputable company to Nigeria. We will help with clearing the items in Nigeria. We will ensure goods are delivered as required based on the agreement.
  • What is OrdertoNigeria responsible for?
    • OrdertoNigeria is responsible for acquiring your items stated on the order form, shipping through a reputable company to Nigeria. We will help with clearing the items in Nigeria. We will ensure goods are delivered as required based on the agreement.
    • We are not liable for damage when the item is no longer in our custody. We are not liable for clearing charges. OrdertoNigeria will advise customers on the different form of insurance fees available.
  • What is the Customer responsible for?
    • Our customers are responsible for correctly completing our order form with the required information. Customers will ensure correct payment agreed upon is paid in the provided accounts. Customers are responsible for all accrued payments when shipments are done (Clearing payments, demurrage payments etc). Customers are advised for paying for insurance at a minimal fee for the protection of goods that are shipped.
  • Why is insurance required?
    • You have worked hard to earn your money and will be spending on anything you want. Insurance is needed to protect to protect goods purchased as accidents and disasters can and do happen, and if your goods are not adequately insured, it can be very hurtful. OrdertoNigeria will provide help for insurance needs.
  • What forms of payments are accepted?
    • OrdertoNigeria has several payment options readily available:
      ********Please note that OrdertoNigeria and customer must have agreed to the exact amount before following our payment transactions******************
  • What is required of the customer when money is being deposited?
    • The exact amount agreed upon
    • The name of the individual that made the deposit
    • The order number  as provided on the order processing form
  • Can I make a partial payment?
    • Partial payments are not accepted as all payments have to be made in full before orders can be processed.
  • Do I get a tracking number with my shipments?
    • Depending on the form of shipment, a customer does receive a tracking number. If your item is shipped via DHL, UPS or FedEx, Yes, a tracking number will be sent to you.

Lorem ipsum dolor sit amet

Image

We offer proven, reliable and reputable shopping and delivery services. We are your gateway to shops in the USA. We provide world-class access to the most highly reputable stores in the USA, such as, Apple, Calvin Klein, Gucci, Prada, Polo by Ralph Lauren, Gap, JCPenny, Dell, Toshiba, Sony, Honda, Toyota, Caterpillar and Mercedes Benz.

Our expertise and specialties include; simplifying payment systems and parameters, receipt of your purchased merchandises from the stores, storage (if required), arranging pre-shipment inspections, customs clearance for shipment, freight by Air or Sea to Nigeria and delivery of your highly valued merchandises to your location in Nigeria.